Privacy Policy

DATA PROTECTION NOTICE

This Data Protection Notice (“Notice”) sets out the basis which Premier Rent A Car Pte Ltd (“Premier”, “we”, “us”, or “our”) may collect, use, disclose or otherwise process personal data of our customers in accordance with the Personal Data Protection Act (“PDPA”). This Notice applies to personal data in our possession or under our control, including personal data in the possession of organisations which we have engaged to collect, use, disclose or process personal data for our purposes.

PERSONAL DATA

1. As used in this Notice:
customer” means an individual who (a) has contacted us through any means to find out more about any goods or services we provide, or (b) may, or has, entered into a contract with us for the supply of any goods or services by us; and
personal data” means data, whether true or not, about a customer who can be identified: (a) from that data; or (b) from that data and other information to which we have or are likely to have access.

2. Depending on the nature of your interaction with us, some examples of personal data which we may collect from you include but are not limited to:

  • Personal information linking back to the individual such as name, gender, nationality, date of birth, personal identification numbers, employment information and financial information.
  • Contact information such as residential or mailing address, email address, phone numbers;

COLLECTION, USE AND DISCLOSURE OF PERSONAL DATA

3. Premier collects personal data about its customers for specific purposes such as, but not limited to, providing our services, conducting our business activities, administering our operations, complying with statutory regulations and establishing our legal claims.

4. We may collect and use your personal data for any or all of the following purposes which include but are not limited to:

  1. verifying your identity;
  2. managing your relationship with us;
  3. exchanging of transactional messages;
  4. processing payment or credit transactions;
  5. responding to, handling, and processing queries, requests, applications, and feedback from you;
  6. sending marketing information about our goods and services including notifying you on any changes in our policies and information relating to the rental vehicle;
  7. carrying out market research and customer satisfaction survey;
  8. complying with any applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority;
  9. any other purposes for which you have provided the information;
  10. transmitting to any unaffiliated third parties including our third party service providers and agents, and relevant governmentaland/or regulatory authorities, for the aforementioned purposes; and
  11. any other incidental business purposes related to or in connection with the above.

WITHDRAWING YOUR CONSENT

5. The consent that you provide for the collection, use and disclosure of your personal data will remain valid until such time it is being withdrawn by you in writing.

6. You may withdraw consent and request us to stop collecting, using and/or disclosing your personal data for any or all of the purposes listed above by submitting your request in writing or via email to our Data Protection Officer at the contact details provided below.

7. Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us.

8. Whilst we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be in a position to continue providing our goods or services to you and we shall, in such circumstances, notify you before completing the processing of your request.

9. Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclose without consent is permitted or required under applicable laws.

PROTECTION OF PERSONAL DATA

10. To safeguard your personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks, we have introduced appropriate administrative, physical and technical measures such as up-to-date antivirus protection, encryption, use of privacy filters, and disclosing personal data both internally and to our authorised third party service providers and agents only on a need-to-know basis.

11. You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.

RETENTION OF PERSONAL DATA

12. We may retain your personal data for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws, or when it is no longer necessary for legal or business purposes.

ACCURACY OF PERSONAL DATA

13. We generally rely on personal data provided by you (or your authorised representative). In order to ensure that your personal data is current, complete and accurate, please update us if there are changes to your personal data by informing our Data Protection Officer in writing or via email at the contact details provided below.

DATA PROTECTION OFFICER

14. You may contact our Data Protection Officer if you have any enquiries or feedback on our personal data protection policies and procedures, or if you wish to make any request, in the following manner:
Name of DPO: Jas Lee (Ms)
Contact No.: 6241 1101
Email Address: jas.lee@premier-rentacar.com
Address: 23 Changi South Ave 2

EFFECT OF NOTICE AND CHANGES TO NOTICE

15. This Notice applies in conjunction with any other notices, contractual clauses and consent clauses that apply in relation to the collection, use and disclosure of your personal data by us.

16. We may revise this Notice from time to time without any prior notice. You may determine if any such revision has taken place by referring to the date on which this Notice was last updated. Your continued use of our services constitutes your acknowledgement and acceptance of such changes.

Effective Date: 19/08/2019
Last Updated: 19/08/2019